Cancellation Policy
As a traveller, you can always cancel and we will partly or fully refund you. A confirmed reservation can be cancelled by a traveller at any time up to the moment of the actual event.
• When cancelled more than 48 hours before the tour, 100% of the paid amount will be refunded.
• When cancelled less than 48 hours before the tour or in the case of a no-show, no refund is issued.
Force Majeure
When your tour cannot take place due to extraordinary and unforeseeable circumstances (force majeure i.e. wars, riots, revolutions, explosions, strikes, port blockages, government actions, epidemics or natural disasters such as floods, earthquakes and tsunamis) we will replace your booking with travel credits of the same or higher value, which you can use for 24 months to rebook with us in Estonia, Latvia, Lithuania, or any of our partner Sidetrip destinations (Prague, Berlin, Munich, Bratislava, Budapest, Vienna).
• When cancelled more than 48 hours before the tour, 100% of the paid amount will be refunded.
• When cancelled less than 48 hours before the tour or in the case of a no-show, no refund is issued.
Force Majeure
When your tour cannot take place due to extraordinary and unforeseeable circumstances (force majeure i.e. wars, riots, revolutions, explosions, strikes, port blockages, government actions, epidemics or natural disasters such as floods, earthquakes and tsunamis) we will replace your booking with travel credits of the same or higher value, which you can use for 24 months to rebook with us in Estonia, Latvia, Lithuania, or any of our partner Sidetrip destinations (Prague, Berlin, Munich, Bratislava, Budapest, Vienna).
